This Privacy Policy covers the website www.kikiprep.au (the “Website”) and the services (the “Services”) offered by Industry Ready Engineers Pty Ltd (ABN: 83 650 727 414), trading as Kiki Prep (“Kiki”) which link to this statement. We provide this notice to explain how the users information is collected, used and transferred. By using this Website or the Services, you agree to this Privacy Policy.
If you have questions or concerns regarding this statement, you should first contact Kiki via the contact us page or at:
Level 1, 6 Hassall Street,
Parramatta, NSW, 2150
We promise to:
- Keep your data safe and private
- Never sell your data
- Give you ways to manage and review your marketing choices at any time
We are committed to keeping your personal identity safe. Your information is used to provide the Services and assist in providing you with a more personalised online experience. In addition, we may monitor customer traffic patterns and site usage to help us better develop the content, design, and layout of the overall Website and to provide better service. We do not sell or otherwise give away our customer information for commercial profit to third parties for their promotional purposes.
Personal Information: We receive and store any information you have submitted on the Website or provided to us. On some pages, you can rent products, make requests, and register to receive materials. The types of personal information collected are:
- First Name
- Phone Number
- Billing Information
- Any communications with Kiki
(Please note that children below the age of 14 are not eligible to use our Services and we ask that minors (under the age of 18) do not submit any additional personally identifiable information to us).
Generic Information, Cookies and Web Beacons: When you visit the Website or use our Service, we may passively track generic information on your computer and Internet connection, such as the IP address of your computer and/or Internet Service provider, the date and time you access the Website, the Internet address of websites from which you link to our Website, the computer technology you are using and your movements and preferences on our Website (“Generic Information”). To do this, we may use web beacons and “cookies,” or small data files stored on your computer’s hard drive, to collect such information. In some instances, we also use web beacons and cookies to collect information in connection with future visits, to recognise you as a previous User, to know when you are interacting with our platform application or to otherwise track your activity on our Website. If you follow a link to the site from an affiliate or promotion, we store information about your arrival from that affiliate or promotion in a session cookie. However, our cookies do not contain any personally identifiable information. Most web browsers automatically default to accept cookies. If you don’t want to accept cookies, you can modify your Internet browser’s settings, however, doing so may impact your ability to fully utilize our Website and Services.
We may collect personal information about you from these sources:
- When you access our website or services
- When you talk to us on the phone or in person
- When you use our websites or services
- When you give us your business card
- In emails and letters
- In participants surveys
This includes the amount, frequency, type, location, origin and recipients:
- Payment and transaction data
- Profile and usage data. This includes the profile you create on our app to access the learning content. It also includes other data about how you use those services. We gather this data from devices you use to connect to those services, such as computers and mobile phones, using cookies and other internet tracking software
We will keep your personal information for as long as you are a user of Kiki.
After you become an alumnus, we will keep your data for the purposes previously outlined, or if we cannot delete it for legal, regulatory or technical reasons.
If you are not a current user or alumnus of Kiki, we will keep your records for 3 years, for the purposes previously outlined, or if we cannot delete it for legal, regulatory or technical reasons.
We will always make sure that your privacy is protected and only use it for those purposes.
When you place an order, we use your personally identifiable information to process and fulfill your order and to notify you of its status. We may also refer to such personally identifiable information in an effort to better tailor our Services to your needs. Occasionally, we may email / message you about important changes to our Website, new Services, and special offers.
When Customer Service receives questions over email or message, they use these email addresses or phone number only to reply to customers. Such addresses are not used for any other purposes and are not shared with any third parties for their promotional parties.
We use generic information to track the use of the Website and the Services and for other internal purposes, such as providing, maintaining, evaluating, and improving the Services and the Website.
We never use or share the personal information provided to us in ways unrelated to the ones described above without providing you an opportunity to opt out.
Your personal information is yours and we do not sell, trade, or rent any of it without your permission and we do not share it with any third party except as provided below:
Service Providers and Agents: Kiki uses third parties to perform functions on its behalf. These third party providers have access to personal information needed to perform their functions but none of these third parties are authorised to use your information for their promotional purposes.
Aggregated Data: We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third parties that we collaborate with or engage in the course of business. These statistics do not include any personally identifiable information.
Business Transaction: In the event that Kiki goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets (a “Business Transaction”), your personally identifiable information will likely be among the assets transferred. We may share or transfer your information in connection with such Business Transaction.
Legal Disclosure: Kiki reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, prevent fraud and/or to comply with a judicial proceeding, subpoena, court order, or legal process served on our Website.
You remain in control of the personal data you provide. You may review or edit the personal data you submit to us at any time by signing into your Kiki account. We safeguard this procedure by requiring password-granted access or via one-time-passwords.
In line with our commitment to data privacy and in compliance with platform requirements, we have provided an in-app feature that allows you to initiate the deletion of your account and associated data. This feature can be found within the account settings section of the Kiki app. By using this feature, you can request the deletion of your account and all associated data directly from within the app.
Please note that deleting your account will remove your personal data from our records, along with any transactions and communications that you’ve created, in accordance with our data retention practices. The deletion of this data may restrict your ability to effectively use the Service.
If you prefer, you can also request that Kiki delete your account and personal data by emailing us at hello@kikiprep.au. We will respond to these requests and initiate the deletion process within 72 hours.
Please be aware that the deletion process may take some time to complete. We will inform you of the expected timeframe for deletion and will provide a confirmation once the deletion has been completed.
We provide you the opportunity to opt-out of having your personal information used for certain purposes. For example, if you purchase a product/Service but do not wish to receive any additional marketing material from us, you may choose not to receive any additional email correspondence. If you wish to be sent only basic communications regarding your purchases, you can manage your preferences by going to the Edit Profile page under the Privacy section.
We suggest that you keep your account private and avoid sharing it to any third parties. If others have access to your account, the possibility exists that your personal information could be accessed and compromised.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. All servers are protected by firewalls in secure facilities. However, while we strive to protect all customer information that is in our possession, no method of transmission of information over the Internet is 100% secure. You can help ensure that your personal information is protected by not sharing your account with any other individual, or otherwise allowing others access to your customer account.
If your web browser does not permit a secure connection, we will not accept your personal information, including credit/debit card numbers. Your browser should display a padlock or key icon in the margin of your web browser when a secure connection is made. In addition, the URL bar at the top of your browser should show the Website address preceded by the characters “https” instead of the usual “http.” In some browsers, the URL bar will flash green when the secure connection is made.
Your continued use of our Services or Website means you consent to our collection and use of this information. If we amend our Privacy Policy, we will post the changes on this page so that you are always aware of what information we gather, how we use it, and under what circumstances we disclose it. We suggest that you check this page on occasion to keep up with our most current policies. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, message or by means of a notice on our home page.
